Job Description- Business Development Manager
Location: Delhi Branch
About the role
Reporting Manager: Branch Head
Develop New Business all products (Air /Sea Import /Export/ Customs Clearance/ Transportation/ Project)
Cover Delhi NCR Market
Deep selling to existing Accounts
Submit Quotes to customers and do final negotiations with them
Roles and Responsibilities
Business Development
- Generate new business opportunities by identifying and targeting potential customers for freight forwarding and other services.
- Develop and implement strategies to build a strong pipeline of prospects.
- Establish and maintain relationships with key decision-makers within client organizations.
- Meet or exceed sales targets and KPIs set by management.
- Create and execute strategies to increase sales and market share in the freight forwarding sector.
- Track and analyse sales data to forecast revenue, identify trends, and adjust strategies accordingly.
- Maintain and grow long-term relationships with existing clients by providing outstanding service and support.
- Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner.
- Ensure high levels of customer satisfaction by addressing any issues promptly and following up on sale…
- Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the system.
- Provide regular updates to management on progress against sales targets and market developments.
- Prepare reports on sales forecasts, customer feedback, and competitor activities.
- Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction.
- Timely collection of Payments from customers
Eligibility Criteria
- Minimum bachelor's degree. Education in logistics, supply chain management, or operations is a plus.
- 5+ years of Practical experience in a similar position is an advantage
- Strong time-management organizational skills and result oriented.
- Ability to coordinate several tasks at the same time
- Well-developed negotiation skills
- Strong communication and writing skills.
- Advanced knowledge of Microsoft office tools like Word & Excel
